FAQ

Starting therapy can be scary and difficult to navigate, but we are here to help. If you are not sure where to start, our dedicated Care Team is available Monday to Friday from 8am-6pm, and Saturday from 9am-3pm, to answer all your questions and make personalized recommendations to best meet your needs. They will connect

As part of our integrative care approach, you will be assigned a personal Wellness Concierge who will accompany you throughout your mental wellness journey. Together, we will explore BeWell’s services and find the right therapist and/or program suited for your concerns. Our Therapist Match Guarantee ensures if you ever feel disconnected from your therapist or

During your first appointment, you can expect the clinician to ask questions surrounding your main concerns, history, and background. Additionally, you are encouraged to share your current feelings and symptoms. It’s normal to be anxious or uncertain before your first session! Opening up to someone can be a difficult process, especially if this is your

If at any point in your journey you feel your therapist is not the best fit for you, we encourage and empower you to reach out to your BeWell Care Team. Our Therapist Match Guarantee ensures if you ever feel disconnected from your therapist or service that we work together to find the best way

The therapy process is different for everyone. There is no guaranteed number of sessions needed to attend to “start feeling better.” It all depends on individual needs and circumstances. You will work with your clinician on treatment goals and expectations to determine when the right time is to close this chapter of your mental health

If you’re feeling overwhelmed, stuck, or simply want to better understand yourself, therapy can be a supportive space to explore your thoughts and feelings. You don’t need to wait until things feel “bad enough”, starting therapy is a proactive step toward wellness.

Starting therapy can be scary and difficult to navigate, but we are here to help.    If you are not sure where to start, our dedicated Care Team is available from Monday to Friday, 8am-6pm, and Saturday, 9am-3pm to answer all your questions and make personalized recommendations to best meet your needs. They will connect you